FAQs

Please have a look at our frequently asked questions.

FAQs

Please have a look at our frequently asked questions.

Shopping Information

What Shipping Methods Are Available?

Team Pelle Albero has parterned with Shyplite a leading shipping and logistics carrier for automating our  logistical needs.

This ensures no delayed orders and happy customers.

Do You Ship Internationally?

Pelle Albero currently operates pan India only. If you would like to get notified when we start shipping international, Do subscribe to our newsletter to stay updated.

How Long Will It Take To Get My Package?

Every order is special, And so are you!

Our customers usually get their orders within 5 working days, In case it’s delayed you can reach out to us from the contact section below to know the status of your order.

Payment Information

What Payment Methods Are Accepted?

We support all leading payment options, Debit cards, Credit Cards, Net Banking, E-wallets and UPI.

Want more? Drop us an email. 

Is Buying On-Line Safe?

You’re in safe hands.

All of your payment information is encrypted by the payment gateway so that you’re always in control. Like that latest collection? , Go buy away!

Orders & Returns

How do I place an Order?

Saw something you like ? 

Just click the product image and go to the product page, Read the description to know everything about the product and choose the size that fits you best.

Adjust the quantity by long pressing the ” + ” button to increase and ” – ” button to decrease the desired quantity. Now . click ” add to cart ” and Voila!.

Just recheck the order details, Fill in account info and pay online or book Cash on delivery. Your order will arrive within 5 working days.

How Can I Cancel Or Change My Order?

All orders can only be cancelled within 24 hrs of order placed.

Cancellations are not allowed beyond that time limit.

Do I need an account to place an order?

Yes, We use your account info to serve you the best possible customer experience.

And it takes 2 minutes!

How Do I Track My Order?

All orders are usually delivered within 5 days, if you want to see live tracking then reach out to us from contact section to get your unique tracking number.

Already have the tracking number?

click here to track your order.